Novotel London Tower Bridge, London
10, Pepys Street, London, EC3N 2NRGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
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Guest Reviews
4.9 / 5
PATRICK [Luxembourg, LU]
on 01/09/2009
(Solo business traveller)
Excellent localization and organization for the breakfast that I taked in Hotels
Thanks Patrick
Overall: Excellent (108511395)
5.0 / 5
Anonymous
on 29/06/2009
(Mature couple)
Overall: We had an excellent stay. The staff were very welcoming and efficient and our room was extremely clean and well equipped. It was also nice not to have to get up too early on Saturday morning to have breakfast as this is served to 12midday. (107248623)
4.0 / 5
Anonymous
on 10/05/2009
(Group of work colleagues)
The central location. Spacious room. WC separated from bathroom. Kettle on the room.
Overall: Good. (107306007)
3.9 / 5
Anonymous
on 31/03/2009
(Mature couple)
(107468837)
4.7 / 5
Anonymous
on 05/03/2009
(Solo business traveller)
(107410965)
3.7 / 5
Helen [Briston, GB]
on 26/02/2009
(Solo business traveller)
Execllent presentation of building on entry. Room service excellent and staff very helpful.
Not really 'bad' points, more an irritation. Check-in was a poor experience. two staff busy on telephone, did not make eye contact. I was the only person waiting, nevertheless, the receptionist who became free did not turn her attention to me, but to a gentleman who has just arrived at the desk. I waited a total of 10 mins before checkin was completed. Irritating when one is tired and travelled by public transport
Wanted to turn off TV/Radio sound in bathroom and could not find out how to:
Overall: Overall, pleasant - check out was a much better experience. (107841835)
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