| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
michael [chessington, GB]
on 09/11/2009
(Same sex couple)
good friendly staff and good bar, breakfast
Room shower window seal was very poor and suffered from water dmage.
(108708831)
3.1 / 5
Jonathan [Kingston upon Thames, GB]
on 20/10/2009
(Mature couple)
The check in was good and the staff were friendly. Due to a local commitment we had to leave before breakfast was being served the following morning, and we were kindly offered a £10 discount for this as breakfast had been included in the room price. This was very fair and unexpected.
The room was tired with tatty decoration (patches of wallpaper missing)and not particularly clean (window sills behind the double glazing were grubby), but the bathroom had been recently refurbished, so was fine. The light bulb was missing from the desk lamp and the bedside lights were worrying wobbly.
Overall: Adequate for what we needed and reasonable value. (108349032)
4.6 / 5
Anonymous
on 20/10/2009
(Mature couple)
(108537639)
5.0 / 5
Anonymous
on 12/10/2009
(Mature couple)
The room was very pleasant, clean and tidy. The staff were very polite.
(108122435)
4.3 / 5
Anonymous
on 29/09/2009
(Young couple)
lovely high standard room & bathroom. good breakfast cooked to order.
not for those wishing for a quiet relaxing place as this is a lively noisey hotel with disco till midnight+.
Overall: enjoyable weekend, value for money. (108777393)
1.6 / 5
Keith [Telford, GB]
on 21/09/2009
(Solo business traveller)
food & beer excellent
no one to book me in. room basic. shower rail falling of wall.
Overall: disappointed. (108481855)
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