| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.5 / 5 |
4.0 / 5
Anonymous
on 25/11/2009
(Young couple)
(108572716)
3.6 / 5
Anonymous
on 03/11/2009
(Mature couple)
central location.clean. good breakfast. good restaurant and bar on site.historic building. good value for money. free parking. helpful staff
uncomfortable bed. broken mirror in bathroom. extractor fan not working. double glazing broken. parking not adjacent to hotel. noisy. no radio or satellite TV
Overall: fantastic old historical building. Clean and freshly decorated but lacking in facilities. Great central location but rather noisy. Annoying walk to public car park with luggage in the rain but free parking.Bed on a slope and rather hard mattress. Helpful staff overall and pleasant enough stay. (108306973)
3.4 / 5
FAITH [Oxfordshire, GB]
on 31/10/2009
(Mature couple)
Nice breakfast - efficient breakfast waiter.
Nice bedroom.
No toilet roll. had to ask. Came back in the evening and still no toilet roll so we had to look for one in cupboards.
Toilet flusher not workinig properly - Had to take the back off a few times.
No telephone number to contact until after booking completed. Needed to speak to someone which we couldnt.
Free car park nearby was not clear in instructions ie where to park and that you will get voucher stamped etc.
Overall: We enjoyed it apart from the above obvious descrepancies. (108105306)
4.1 / 5
Anonymous
on 28/10/2009
(Solo leisure traveller)
(108594630)
2.9 / 5
Anonymous
on 24/10/2009
(Same sex couple)
very clean and quiet. Central location. Good breakfast
Towel rail in bathroom broken. Milk had soured.No remote control for TV.Manager was not particularly friendly or personable.
(108159945)
3.6 / 5
Anonymous
on 15/09/2009
(Mature couple)
Quaint, good atmosphere. Good location in city centre
In need of some renovation
Nightmare to get to and find any parking nearby due to pedestrianised areas
Overall: Enjoyed it as an overnight stop en route from Cornwall (108628843)
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