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| Check-in process |  3.7 / 5 |
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| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
3.6 / 5
terrance [port talbot, United Kingdom;GB]
on 20/12/2006
(Group of adult friends)
location friendlyness of staff
very steep stairs ( knew about this in advance
(99786955)
4.0 / 5
Glynnis [Stevenage, United Kingdom;GB]
on 30/10/2006
(Mature couple)
Very convenient for the sights of Brugge
Bed was a little soft
Overall: Overall the hotel stay was pleasant. The owners of the hotel were very friendly and most helpful when we booked in even though the name that we had been booked in had somehow had become corrupted. Even though the room that we had overlooked the t'Zand square, the noises of the traffic and the people didn't adversly penetrate the room. The stairs to the room were a little unerving as the stairs themselves were very narrow - however I overcame this by going back down them backwards. Overall a very pleasant stay (99789540)
4.9 / 5
PATRICK [COMBS LA VILLE, FR]
on 11/03/2008
(Family with older children)
le wi-fi qui fonctionnait mal (mais n'a pas été compté dans la facture)
Overall: hotel calme et confortable avec personnel très accueillant et serviable. (97388707)
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