Village Hotel Liverpool, Prescot
Fallows Way, Whiston, Prescot, L35 1RZGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
How to book this hotel or view prices
Guest Reviews
4.6 / 5
Garry [Tadworth, GB]
on 19/11/2009
(Other)
excellent gym facilities, great bar food, good breakfast spread
Overall: lovely hotel and complex (108957165)
1.3 / 5
Anonymous
on 27/10/2009
(Group of work colleagues)
Value for money
Unprofessional
Dirty
Noisy
Overall: Poor - The staff were very unprofessional (107884193)
1.9 / 5
Jan [OOSTROZEBEKE, BE]
on 12/10/2009
(Solo business traveller)
very dirty hotel !
even check in desk was filthy
(108604894)
3.0 / 5
Anonymous
on 07/09/2009
(Young couple)
Actual value for money was excellent as included breakfast.
Night manager not very hospitable. Cleanliness of bathroom very poor, menu for room service not active only sandwiches which are not even on menu. Also staff in resteraunt not very helpful.
Overall: We were staying at the hotel as part of a wedding party and to be honest this experience was no advert to host any party here let alone your wedding. Night manager was rude and un helpful. (108869420)
2.6 / 5
Anonymous
on 01/09/2009
(Solo business traveller)
Room 109 - noisy due to adjoining room.
(108142272)
4.4 / 5
Helen [Spalding, Lincolnshire, GB]
on 15/08/2009
(Mature couple)
The hotel was clean and had excellent spa facilities.Our room had everything that we required and the bed was very comfy. The room was very clean and pleasant. Overall the hotel was very good.
My biggest dissapointment was at breakfast the next day. We were due at a function at 11am
The biggest disappointment was breakfast the next day, we were due at a function for a certain time. On arrival at breakfast we were told that there weren't enough tables to accommodate us and that we would have to wait along with at least three other families.This nearly made us late for the function. I felt that breakfast was very rushed because of this. The staff were clearly unable to cope. I have never come across a hotel where there aren't enough tables for all their guests.
Overall: Apart from the breakfast scenario, our stay was generally a very pleasant one. The hotel was close to the main motorway links, so made travelling very easy. The outside patio area was very nice to sit at in the evening, it was pleasantly decorated with flowers and nice tables and chairs. There was a good atmosphere too. (108859220)
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