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3 star

Village Hotel Nottingham, Nottingham

Brailsford Way, Chilwell, , Nottingham, NG9 6DL
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 4.2 / 5 4.2 / 5
Overall value for money 4.1 / 5 4.1 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 PETER [MOTHERWELL, GB] on 30/10/2009 (Solo business traveller)

 (108585237)

5.0 / 5 5.0 / 5 David [Huddersfield, GB] on 02/09/2009 (Mature couple)

No complaints regarding room, en-suite facilities very good Restaurant was run very efficiently for breakfasts, staff very obliging

At the end of our stay we were presented initially with an inaccurate account which was sorted out eventually, but it was most embarrassing having to point out that we were being asked to pay for two items which we had not had.

Overall: Very good  (108273014)

4.3 / 5 4.3 / 5 Sandra [Ashford, GB] on 11/08/2009 (Family with older children)

Good facilities. Good food. Briliant staff

Charged £100 more than the booking reservation says for the cost of the rooms.

 (108673558)

3.6 / 5 3.6 / 5 Anonymous on 21/07/2009 (Family with older children)

Excellent and very delicious breakfast, big hotel with many facilities

The room looked tidy, but i found hair on the bathroom floor and in drawers Nice LCD tv, but furnitures old

 (108700854)

5.0 / 5 5.0 / 5 Susan [Saltash, GB] on 08/07/2009 (Mature couple)

Receptionist help full at all times. Room very comfortable

No bad points

Overall: Enjoyed the week end with our daughter and grandchild and nice to go back to a clean and comfortable room, booked again for the 17th July.  (107599827)

2.0 / 5 2.0 / 5 Anonymous on 26/05/2009 (Solo leisure traveller)

Excellent waiter in the restaurant at dinner time.

Reception was understaffed when I arrived, and the staff that were there did not even make eye contact for some time. I had to wait about 10 minutes before anyone even spoke to me, and when they did, the greeting was "are you all right", which did not seem appropriate in the circumstances. I had to ask for directions to get to my room, rather than being told where it was. The room was mostly clean but not entirely, and considering the hotel markets itself on the basis of comfort and luxury, I felt the bed was very small for a double. The walls are very thin and you can hear conversations next door. I think that if you are going to pay £90 for a room you could be entitled to have a choice of newspapers in the morning, but not only was I not offered one, but when I asked, the only one available was the Independent, which is not to everyone's taste.

Overall: I will not be returning.  (107874897)

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