| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
comfortable bed, good parking facilities
wake-up call and newspaper although requested never received as they were not 'entered on the system'
Overall: adequate for the purpose (108262509)
clean bedding and towels, and general cleaness of the hotel all over
Confussion on booking on line as for paying, would be good to pay when booking and not when we arrive at the hotel, or be given the choice when you would like to pay
Overall: excellant, with the full english breakfast which was first class, well recommended for service and choice and very well managed staff, they all deserve a pat on the back, as we was treated like royalty. thank-you again (108355928)
(108614616)
Beautiful views. Lovely breakfast.
Overall: Very enjoyable. (108646948)
(108730583)
delightful hotel - Receptionist v. helpful as waere all the catering staff. Very pleased
Only criticism is that the water pressure was very low so filling the bath took a long time!
Overall: Excellent! (107776620)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.