| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff |  3.3 / 5 |
| Your room | 2.7 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.1 / 5 |
3.4 / 5
Olivier [Newbury, United Kingdom;GB]
on 19/12/2004
(Solo business traveller)
59£/night for two inc breakfast. Clean hotel above the average of hotels around Paddington for a similar price.
I booked a non-smoking room and was given a smoking room but managed to swap. Failry small room.
Overall: There are cheaper places around but at least this hotel IS a hotel and not a 40 years old un-maintained house turned into a B&B by putting a sign outside. I will probably call again if the price remain the same as this is the best stay I have had for £50 spent around Paddington. (1761075)
2.1 / 5
Anonymous
on 29/08/2004
(Solo business traveller)
(1443537)
4.3 / 5
Susanne [Ismaning, Germany]
on 27/08/2004
(Family with older children)
(1387124)
5.0 / 5
Alison [Perth, AU]
on 25/10/2009
(Group of adult friends)
(107410411)
1.4 / 5
kash [ilford, GB]
on 16/08/2009
(Solo business traveller)
The room was so small that it had a double bed in it which I COULD NOT GO AROUND HAD TO CRAWL OVER IT TO GET TO THE OTHER SIDE OF THE ROOM .
When I got in my room there was two large suitcases which did not belong to me I rang reception and was told that my room was being used as a bag storage room.
I was then getting undressed and with out knocking a man opened the door and tried to come in !!!!! what was going on I do not know
Overall: I am very unhappy about my stay and would like to take the Hotel Chain I stayed at to court I will be following the correct complaints presedure (108109247)
4.0 / 5
Anonymous
on 03/08/2009
(Solo business traveller)
(108208215)
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