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Home > United Kingdom > England > Greater London > London > Kensington & Chelsea > South Kensington > Millennium Bailey's Hotel London Kensington

Millennium Bailey's Hotel London Kensington, London

140 Gloucester Road, London, SW7 4QH
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Summary of Guest Ratings

  • Check-in process 3.8 / 5 3.8 / 5
  • Working order of facilities / equipment 3.7 / 5 3.7 / 5
  • Overall value for money 3.7 / 5 3.7 / 5
  • Performance of staff 4.1 / 5 4.1 / 5
  • Your room 3.8 / 5 3.8 / 5
  • Overall experience 3.9 / 5 3.9 / 5
  • Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

4.0 / 5 4.0 / 5 Anonymous on 15/06/2009 (Group of work colleagues)

 (107542300)

3.3 / 5 3.3 / 5 john [geneva, CH] on 23/03/2009 (Mature couple)

Convenience of the london transport was great and I could book in during the morning. Staff were pleasant

Just to get an Internet connection for my laptop was £20 per day! And even though a smoking room the room smelt badly of cigarettes and needed a shampoo

Overall: Overall was as good as any other hotel of similar star  (107912698)

4.0 / 5 4.0 / 5 Anonymous on 21/10/2008 (Mature couple)

Good location, adjacent tube station close to Kensington Gardens, Albert Hall etc Very handy for Heathrow, Paddington is only 4 stops away and Gatwick via Victoriajust 3 stops away. Bedroom and bathroom a good size, bed comfortable. Staff pleasant.

I don't believe thump thump thump music is appropriate in a hotel bar at any time of day. This music seems to be for the enjoyment of the staff only or gives the impression that it is playing and no-one knows why. Range of beers is minimal.

Overall: Nice hotel with a pleasant atmosphere generally.  (107883385)

4.6 / 5 4.6 / 5 Linda [Surrey, B.C., CA] on 18/10/2008 (Group of work colleagues)

Very pleasant staff and beautiful room

Shower head was broken and TV constantly froze up. The smoke alarm went off early in the morning.

Overall: Thoroughly enjoyed it  (107964996)

2.6 / 5 2.6 / 5 Anonymous on 03/10/2008 (Mature couple)

Overall: Position of your hotel makes it a likely choice for us to visit again but 4star grading doesn't seem merited.  (107259717)

4.0 / 5 4.0 / 5 Anonymous on 16/09/2008 (Mature couple)

Excellent hotel

Communication from the reservations department was very poor. The room had been booked for a week on a business credit card yet we did not receive a third party booking form and then had to request one when the guest had booked in and reception had took their personal credit card. We then had to wait an hour and a half for the form once it was requested and had to provide scanned images of the credit card used causing the card holder much disruption as he is based at a different site.

Overall: Other than the delay in the reservations department procedures it was an excellent stay.  (107153814)

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