| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
2.7 / 5
Anonymous
on 22/09/2009
(Mature couple)
The actual building was gorgeous and a fantastic setting. Having the water running through the garden was amazing and I found this extremely relaxing.
The room was small, the bed squeaked so badly abd the divan was not even joined together properley.. The bath had no non slip surface and was extremely dangerous.
Overall: For such a reputable company I was looking forward to some luxury but in comparrison to the Premier Inn the comfort of the room was not comparable.. The interior of public areas and also the exterior was amazing but I would think twice befire booking here again.. (108240885)
3.9 / 5
Anonymous
on 22/09/2009
(Mature couple)
cleanliness,pleasant staff, well positioned within the town
uncomfortable bed
could hear alot of movement from room above
limited car parking facilities, had to get up early to put money in the meter, free car park full
Overall: satisfactory (108603761)
3.6 / 5
Lau [Gislev, DK]
on 02/09/2009
(Mature couple)
Nice staff. good breakfast.
Ther was to hot i the room. the hot water was nearly boiling
Overall: Nice (107967955)
4.6 / 5
Lesley [Gourock, GB]
on 25/08/2009
(Mature couple)
Friendy british staff
Overall: Had a great break in a lovely hotel (108224490)
5.0 / 5
Anonymous
on 23/08/2009
(Same sex couple)
Overall: I enjoyed staying at this hotel. It is well postioned for shopping, places to eat and visit. I would definitely stay there again. (108451077)
4.9 / 5
linda [burnley, GB]
on 12/08/2009
(Mature couple)
brilliant breakfast,staff very helpfull
bathroom could do with a re-ferb but was clean
Overall: brilliant weekend (108448897)
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