| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.6 / 5 |
1.7 / 5
Anonymous
on 04/10/2009
(Other)
(108290119)
3.6 / 5
Arnaud [Amiens, FR]
on 20/09/2009
(Young couple)
Excellent dinner and breakfast.
Beautiful garden with tall old trees.
Friendly personnel.
Dark room with a small window.
Poor mattress.
Leaking WC.
(108243476)
2.1 / 5
Anonymous
on 09/08/2009
(Family with older children)
Nice big room. Hotel reception staff were friendly
Waiting staff inattentive and if they didnt know what you were asking for just didnt bother coming back
Overall: Stay was good. But the hotel needs to train the waiting staff a lot better. (107727869)
4.6 / 5
Martin [Methlick, GB]
on 21/07/2009
(Group of adult friends)
(107404643)
4.3 / 5
Hazel [Auchterarder, GB]
on 14/06/2009
(Mature couple)
(107807421)
2.7 / 5
Anonymous
on 26/05/2009
(Group of work colleagues)
Beautiful setting in lovely grounds with mature trees.
First room we were shown had very dirty paintwork on windows and only one chair. Second room was slightly better - two chairs! Basic accommodation - only one lamp between two beds. Only one tiny tablet of soap to share between bath and basin. We did not book a dinner table in advance and there were none available for us when we arrived. We were unable to find anywhere else to dine in Strathpeffer and ended up with a baked potato in a small cafe!
Overall: A little disappointing as the 'blurb' led us to believe it would be better. (107626157)
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