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3 star

Best Western Birch Hotel, Haywards Heath

Lewes Road, Haywards Heath, RH17 7SF
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.0 / 5 3.0 / 5 Anonymous on 21/09/2009 (Mature couple)

Good Breakfast

Tissues & plastic cups in room not replaced. Paintwork needed a good clean.

 (108373404)

3.9 / 5 3.9 / 5 Anonymous on 07/09/2009 (Same sex couple)

breakfast choice was good,

breakfast bacon was in too much fat & stuck together pieces should ideally be separated.

Overall: comfortable & fitted purpose - unlikely to choose again as felt quite expensive unless offers can be made  (107442290)

3.3 / 5 3.3 / 5 Alan [Worcester, GB] on 20/07/2009 (Solo business traveller)

Overall: Adequate  (108740188)

1.9 / 5 1.9 / 5 Linda [Haywards Heath, GB] on 13/07/2009 (Mature couple)

The receptionist on arrival was very helpful, The bathroom was adequate.

The bed in room 103 that I stayed in squeaked, The Breakfast was cold with solid hard fried eggs, The staff that were serving acted like they didn't want to be there, had to ask for toast and the tea/coffee, I shall NOT recomend this Hotel to any of my colleagues. Overall nice on the outside and thats' it!!

Overall: Never Again  (107735179)

3.7 / 5 3.7 / 5 Anonymous on 28/04/2009 (Solo leisure traveller)

The staff were very helpful. The food was nice...

But the food was also pricey.

Overall: Nice hotel. Bit pricey for a single room, but could stay there again.  (107566041)

4.1 / 5 4.1 / 5 Anonymous on 04/03/2009 (Mature couple)

The reception staff were very friendly, and the room more than adequate and clean.

It would have been nice to have been able to eat in the restaurant

Overall: Very comfortable  (107964622)

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