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| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
4.9 / 5
Anonymous
on 09/11/2009
(Family with older children)
(108811565)
4.0 / 5
Anonymous
on 03/11/2009
(Solo business traveller)
(108162322)
3.0 / 5
Aaron [Braintree, GB]
on 02/11/2009
(Solo leisure traveller)
Nice and clean hotel - easy to find
Staff were quite rude and the reservation wasn't in the system even though I booked a week beforehand. Not great service at all.
Overall: I would stay again. (108622996)
4.1 / 5
Anonymous
on 21/10/2009
(Young couple)
Straightforward booking and check-in. Easy to find, and close to the wedding we were attending.
Some confusion in that booking stated 'twin bed room' although I selected a double. In the end, the room we had (314) was a double, so no problem.
The option of a cooked breakfast would have been nice.
(108892495)
4.0 / 5
Anonymous
on 15/10/2009
(Solo business traveller)
(108288938)
3.4 / 5
Anonymous
on 28/09/2009
(Mature couple)
(108411797)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
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