| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
Hotel facilities & room where excellent although we didn't use the spa/pool.
Parking very limited & some spaces very tight.
Overall: Very enjoyable. (108869839)
The hotel location was great, the dining and lounge areas were lovely, relaxing and comfortable. The staff were very helpful and friendly.
The car park was a bit small and the bathroom was a bit small and compact.
Overall: Enjoyable and relaxing environment, with friendly people. Ideal location for our weekend break. (108767531)
Generally helpful and friendly staff, food excellent and plentiful.
Excellent location in central Ambleside.
Parking easy, allocated space.
Inconsistent pricing in the bar - charged different prices for same drinks by different staff members, prices not shown for soft drinks.
Lift out of order for long period.
Towel rail not working in room, headboard dirty
Overall: Generally good with some disappointing aspects, which could be easily solved. Overall price was high for 3 nights considering experience and fact hotel was only 3 star (107217901)
Very Polite and Helpful Staff.
Slightly over priced for a 3star hotel. Room was extremely hot.
Overall: Very Pleasant Stay. Fantastic Location. Lovely People (107731768)
(107873593)
It is a lovely hotel in a lovely city.
Overall: Very pleasant. (107940114)
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