| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.8 / 5 |
Staff friendly and efficient.
Liked the public area decor.
Liked to be able to open window in room.
Liked bottled water in room.
Would have liked some hand soap in the bathroom.
Overall: Good. Fitted purpose. Would stay again. (107631575)
The quality of the hotel and the setting was great
When wwe arrived we were allocated a twin room which had a terrible veiw of a flat roof and a brick wall it was also next to the lift which could be heard each time in use. I went to advise I booked a double. the lady in charge had the attitude of take it or leave it as they had a large wedding party. I appriciate they were busy but I was a guest to!!!
Overall: I am sure in a better room we would have had a brilliant time (107662915)
we had put in a wake up call. Obviously I did not hear it.
At reception they said it would ring 3 times,BUT if a wake up call is not answered, they should try again and let it ring longer.
(107627216)
Excellent suite/ excellent parking facilities/ excellent cleanliness throughout the hotel.
We used B&B only facilities and found the breakfast menu when viewed over 6 days to be disappointingly limited. The full English buffet was OK although often we had to wait while some items were replenished - a better selection is called for including boiled or poached eggs wth the option of say fish. The continental choice was even more disappointing and very limited with eg no cheeses or cold meats.
(107796543)
Staff were very friendly.Food was excellent.
room was'nt ready for 45 mins after checkin time.
Overall: Excellent value for money.relaxing atmosphere,staff helpful and polite and food excellent. (107672003)
staff were very pleasant and helpful
only criticism was that the bathroom required a good cleaning especially around the taps and wc bowl on the floor
Overall: very good--hopefully will return (107951250)
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