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3 star

Express By Holiday Inn Southwark, Southwark, London

103 - 109 Southwark Street, Southwark, London, SE1 0JQ
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.6 / 5 3.6 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.9 / 5 3.9 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
Guest Rating 3.9 / 5 3.9 / 5

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Guest Reviews

2.4 / 5 2.4 / 5 Anonymous on 17/07/2009 (Solo business traveller)

Good Location. Some very nice places to eat nearby (just as well as the hotel only has vending machines)

Rooms are dated, overpriced compared to other hotels in the area for similar standard, no room serivce, wireless over priced, bathroom not very clean, loads of small flies (toilet full of them in the morning), smallest and thinest pillows I've ever seen. Very old TV set. Doesn't seem to be a lot of sound insulation in the rooms

Overall: I've stayed in hostels which were more a fraction of the cost but were of a higher standard. There are cheaper hotels in the area with a higher standard of room.  (108841000)

3.7 / 5 3.7 / 5 Anonymous on 07/07/2009 (Mature couple)

 (107980900)

5.0 / 5 5.0 / 5 Anonymous on 02/05/2009 (Solo leisure traveller)

Room was clean. Everything worked. Location is excellent. The online reservation was easy and accurate.

Overall: Good. I would recommend your hotel to friends.  (107743890)

4.0 / 5 4.0 / 5 Anonymous on 21/04/2009 (Solo leisure traveller)

Good value for money and within walking distance of the South Bank

Had to queue for breakfast on Sunday morning - but the staff where efficient and cheerful so this ddn't spoil the experience. Oh and the bar ran out of gin & crisps on saturday night!

Overall: I have stayed in many Holiday Inn Express establishments and have never been disappointed. Always my first choice when I need somewhere to stay.  (107815117)

4.1 / 5 4.1 / 5 Julie [Harrogate, GB] on 24/01/2009 (Solo business traveller)

 (107886314)

4.0 / 5 4.0 / 5 Jane [Oxford, GB] on 01/11/2008 (Solo leisure traveller)

Excellent staff particularly Zahid. No tonic in the bar.

Overall: Very good  (107931396)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

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All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

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48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.