| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 2.9 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.1 / 5 |
| Guest Rating | 3.3 / 5 |
The shower was hot!
Cleanliness of room/sheets/bathroom was absolutely disgusting. This hotel was booked as it was close to the motorway. My husband and I planned to stay here on the way down to our main holiday in the Alps and again on the way back. We don't usually mind "slumming it" for one night stays as long as the hotel is clean. This hotel was not and as such we cancelled the booking to stay at the Balladins on the way back home and stayed at another hotel in St Quentin which was of the same standard but clean and much larger room and bathroom.
Overall: Awful with hot water! (107843789)
The staff ie Yves, Christoff and Celine, we had a disaster whilst there and the afore mentioned people reacted superbly and went beyond the call of duty to help us.
(108670721)
Ease and speed of booking, very good.
Overall: Staff were helpful and polite.Would be happy to stay at this hotel in the future (107198676)
(97835921)
Value for money
(97845167)
Quiet, as long as nobody opening or closing doors nearby, comfortable beds.
Noisy doors, overall tired appearance. In need of re-decorating and tidying up.
Overall: Pleasant, basic restaurant next door. (97478198)
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