3 star

Empire Hotel, Antwerp

Appelmanstraat 31, Antwerp, 2018

Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 2.7 / 5 2.7 / 5
Overall value for money 3.0 / 5 3.0 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.3 / 5 3.3 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 2.7 / 5 2.7 / 5
Guest Rating 3.2 / 5 3.2 / 5

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Night(s) Room(s)

Guest Reviews

2.0 / 5 2.0 / 5 Robert [Syresham, GB] on 06/10/2009 (Mature couple)

receptionist very helpful, breakfast good, nice staff.

Entrance to your hotel was almost invisible-we had to look very carefully to find it! we needed access to a fridge and freezer for medication to be stored over night- the receptionist had no key for the kitchen (the only fridge/freezer in the hotel). she managed to climb over the counter to access the freezer for us. The room though comfortable, was very shabby,the plug for the kettle was lethal, it was broken in several places. the bathroom was sub-standard tap broken, plug broken, bath scratched and even though clean did not look it.

Overall: We stayed at another hotel on our return journey, at the same tariff,and the contrast could not have been greater,we had a lovely room, good breakfast, good hotel keeping. 5 star as opposed to your poor standard.  (108771848)

4.6 / 5 4.6 / 5 Isabelle [Nice, FR] on 11/05/2009 (Solo leisure traveller)

Belle chambre spacieuse avec tous les équipements de confort Quartier agréable et central Bon accueil Très bon petit déjeuner

Décoration globale de l'hôtel vieillotte

Overall: Très bien  (107698805)

3.1 / 5 3.1 / 5 Anonymous on 02/08/2006 (Solo business traveller)

camera ampia e letto grande

non funziona pay tv, difficile regolare aria condizionata

Overall: albergo pulito, centrale, comodo.  (99787389)

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