| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 4.2 / 5 |
Efficiency and politeness of staff
Small bath
Overall: Very clean, good service. (108701979)
(107722491)
very friendly helpful check in staff,no fuss when checking out,ease of parking (underground)
Just cleanliness of room several cobwebs
Overall: overall a very nice stay would book again (107181886)
Clean and tidy room
Very comfortable bed
We found the smell in the room quite unpleasant. It was clear that people had smoked in the room in the past and this smell was quite strong for non-smokers and children.
(108035619)
close to all local attractions friendly helpful staff we smoke so had a smoking room great as the weather was bad
no bad points
Overall: enjoyed our stay it would have been fantastic with all the lovely sights boat rides, horse and carriages etc except for the rain (97558037)
clean rooms with plenty of space. Good choice of breakfast
Would have liked coffee making facilities in the room
Overall: Excellent stay, we had stayed in this hotel a couple of times before so knew i was going to be ok (99419232)
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