| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
5.0 / 5
Richard [Albuquerque, New Mexico, US]
on 28/09/2009
(Mature couple)
LOCATION! The hotel was within comfortable walking distance of several attractions.
(108300718)
4.1 / 5
Anonymous
on 25/09/2009
(Mature couple)
Very clean, and convenient for town centre
Info in room stated that there was courtesy, complemntary tea available in the afternoon. In fact this was not correct , and was charged for.
Overall: The charge of 9 euros a night for car parking was excessive, and so I didnt use it. (107345629)
3.1 / 5
andrew [manchester, GB]
on 21/09/2009
(Group of work colleagues)
good choice of breakfast and clean rooms
breakfast a liitle expensive @11 euro/ person .. rooms adequate .. but tired and dated same with the bathroom .. we are living in the 21st cent .. but overall clean .. did object to having to pay 4.5 euros to chain our bikes to a fence in the car park ! there you go you did ask for feed back
Overall: Adequate (107999772)
4.7 / 5
Anonymous
on 03/08/2009
(Group of work colleagues)
(108591843)
3.6 / 5
David J [Westcliff-on-Sea, GB]
on 20/07/2009
(Group of adult friends)
Staff generally very helpful. Bathrooms very nice. Rooms kept clean and well supplied e.g. soap, toilet paper etc. Beds very comfortable. Good breakfast available.
Rooms somewhat cramped and felt rather basic.
Overall: The location was excellent for our purposes and on site car parking, although somewhat limited, was a real boon. The hotel was very clean and friendly. The facilities were generally good even if the rooms were a little basic. (107342096)
1.1 / 5
John [Bella Vista, AU]
on 18/07/2008
(Solo leisure traveller)
Good location
Room was not available at indicated time (2pm). Then not available at the next 2 advised availability times (3pm and 3.30pm) Finally got room at 6pm. Reception staff (female) very rude and surly. No customer service skils. Room was very poor for a 3 star hotel costing E$120 per night. Bed mattress was old,soft and uncomfortable. Decor & fitings were was tired. Bed side lamp shade was broken ad light did not work. TV was old 14 inch TV and did not work. Toilet was dirty and smelt of stale urine. Overall very poor value for money and will advise friends visiting Normandy to avoid this hotel.
Overall: A hotel to avoid. (97389749)
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