| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.0 / 5
Anonymous
on 29/07/2009
(Mature couple)
Good location, good rooms and good restaurant
Overall: Very pleasant (108783954)
2.9 / 5
Kate [Walton-on-thames, GB]
on 05/05/2009
(Group of adult friends)
no great value for money.
breakfast not included and rooms far apart, 2 floors away. I requested that they be closer
(107903204)
4.1 / 5
Anonymous
on 29/06/2008
(Mature couple)
(97278429)
4.1 / 5
Anonymous
on 04/01/2008
(Mature couple)
(97890097)
4.0 / 5
Anonymous
on 15/06/2007
(Family with young children)
Overall: Good location, clean room, nice stay (99144786)
3.9 / 5
Anonymous
on 11/03/2007
(Mature couple)
clean & spacious
no dislikes
(99916981)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.