| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money |  2.5 / 5 |
| Performance of staff | 2.8 / 5 |
| Your room | 2.8 / 5 |
| Overall experience |  3.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 2.9 / 5 |
1.7 / 5
Anonymous
on 06/05/2008
(Group of adult friends)
Clean hotel, good shower and breakfast.
Smoking in hotel, for two nights no lighting in bathroom - no response for reception.
Overall: Would not visit Belgium again until there is a full ban on smoking in public places. Hotel adequate but the bar area was always smokey. (97680382)
1.9 / 5
Karen [St Ives, GB]
on 10/04/2007
(Mature couple)
(99688020)
4.6 / 5
Anonymous
on 17/08/2006
(Group of adult friends)
The friendly staff and clean facilities
Nothing
Overall: A friendly hotel with excellent facilities and a warm welcome. Breakfast was good and the overall quality of service was excellent. (99734873)
3.3 / 5
Anonymous
on 11/04/2007
(Young couple)
accueil
confort des chambres
Overall: hotel charmant mais confort decevant ainsi que la vue des chambres arrieres personnel accueillant (99892146)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.