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Hôtel Balladins Arras, Arras

Rue Cambrai, Arras, 62000
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.6 / 5 3.6 / 5
Working order of facilities / equipment 3.3 / 5 3.3 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
Guest Rating 3.5 / 5 3.5 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Jennifer [Winnipeg, CA] on 11/11/2009 (Group of adult friends)

We have a deluxe room (slept 5) and a double room (slept 2). The deluxe room had lots of room. The double room was adequate for 2 people. Easy to get to Vimy Ridge, appreciated having CNN in English. The staff were very polite and tolerant of people that didn't speak French.

There was free internet, however you need to have a cell phone for them to text you a code???? So if you are coming from North America, bring your cell phone $$$ or buy a burn phone, otherwise you won't get internet. The breakfast was very expensive and not worth it, but it was convenient.

 (108757578)

4.0 / 5 4.0 / 5 matthew [winchester, GB] on 31/10/2009 (Family with older children)

 (108945777)

4.7 / 5 4.7 / 5 Anonymous on 06/09/2009 (Mature couple)

easy to find. on bus route.into town. quiet

Overall: good  (108481269)

2.6 / 5 2.6 / 5 Anonymous on 23/08/2009 (Solo leisure traveller)

quite far from the city centre(about 2km), no restaurants or pubs around. mobile phone is needed to have log-in passwords for free internet connection. some staffs do not speak english. very noisy floors.

 (108363944)

4.1 / 5 4.1 / 5 Elizabeth [Bicester, GB] on 19/08/2009 (Family with older children)

Good location, parking, nice and low key - no gushing welcome but not really what was wanted after a day of sight-seeing. Shower was hot and powerful, beds were comfortable, plenty of space (more so than several family rooms we have stayed in) and nice that the other guests were mainly French - made us feel like we were on holiday.

Restaurant menu could not be read (my husband speaks good French but couldn't make out the words) - to appeal to more English in the restaurant, could provide menu in typed format? Breakfast when we had it was great though!

Overall: Excellent value for a stop-over - using it like we would a travel lodge or similar. Probably would be disappointed if we were booked in for a week but the price indicates this. Breakfast, beds and shower were great and receptionist friendly - all nice and low key.  (107886295)

2.1 / 5 2.1 / 5 Beverly [Leamington Spa, GB] on 09/08/2009 (Group of adult friends)

Hard to think of any

plug socket in room dangerous, came out of wall with any appliance. Shower had no hook in cubicle so had to hold shower all the time. The one member of staff we saw in the whole stay seemed bored and unfriendly. Breakfast was just packets of processed jam etc.with no staff to make coffee, very depressing atmosphere in dining room.

Overall: It seems no effort had been made to make the hotel pleasant it was just very basic and served the purpose. A very depressing end to a lovely holiday in other 2* hotels which were infinitely better.  (107814774)

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