| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Marie [LE MAYET D ECOLE, FR]
on 11/07/2009
(Solo business traveller)
(108865231)
2.4 / 5
Kathryn [Aylesbury, GB]
on 01/09/2008
(Group of adult friends)
Room still being cleaned when we arrived. Cramped accommodation with third bed installed. Choice of breakfast items was limited, as was the seating.
Overall: Disappointing. (107169644)
4.1 / 5
Anonymous
on 12/12/2007
(Mature couple)
Very clean and warm. Overliooking the main street double glazing worked well
(97696277)
4.1 / 5
DAVID [LIBERTYVILLE, United States;US]
on 18/07/2007
(Family with older children)
Comfortable rooms, decent restaurant, helpful and friendly front desk person, and parking in locked area.
The breakfast was a little expensive compared to other hotels we stayed at.
(99478913)
4.0 / 5
Anonymous
on 14/05/2007
(Solo leisure traveller)
The room was of a good size, staff were very helpful and there was good information within the room.
Bathroom was slightly awkward - shower was difficult to position.
Overall: Overall, the hotel is very good and in an area of the city that is easy to access. (99093778)
4.6 / 5
William [Newport, GB]
on 26/04/2007
(Group of adult friends)
Staff very friendly. Rooms clean.
Overall: Hotel website very informative. Group of 8 people had no complaints at all over the hotel or staff. (99151513)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.