Grand Hôtel Moderne, Lourdes
21 Avenue Bernadette Soubirous, Lourdes, 65100Guest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.6 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
How to book this hotel or view prices
Guest Reviews
4.0 / 5
Anonymous
on 23/07/2007
(Other)
The Hotel was very well presented and the staff helpful and very polite.
The room, although quite large was quite basic for a 4 star hotel.
Overall: The location was good and overall our stay was very confortable. (99030291)
3.1 / 5
Fiona [Bexleyheath, GB]
on 25/06/2007
(Solo business traveller)
(99489817)
4.4 / 5
Lourdes [Saint Louis, United States;US]
on 14/06/2007
(Group of adult friends)
The staff provided excellent customer service. The hotel was in a very good location, being so close to the grotto but what made the experience a most delightful was the service of the front desk staff.
I was hoping for a regular shower in the room. It was European style - a tub with a hand held shower with no shower curtain.
Overall: I cannot sytop raving about the front desk staff, specially Morda (?). They were more than helpful. Very friendly and knowledgeable. They anticipated and helped with every need. (99627808)
3.7 / 5
Anonymous
on 17/09/2006
(Mature couple)
(3304055070)
4.1 / 5
Anonymous
on 17/08/2006
(Mature couple)
(3304785407)
1.6 / 5
Youn Tae [Shinsungdong, Korea, Republic of;KR]
on 20/09/2005
(Mature couple)
(2674244)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.