| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
Anonymous
on 29/04/2007
(Group of adult friends)
Very good 'wet room'. Pleasant decor. Comfortable bed. Plenty of space.
Needs double glazing against train and traffic noise to front.
Overall: The description of the hotel and information on it was adequate. Actually it rather undersells itself as we spent a very pleasant afternoon having a drink in the hotel restaurant/bar at the side which had pavement tables and where the service was very attentive. This facility might be re inforced in the literature. Also, the hotel is very well placed for the sightseer as well as just the traveller, as it is is within a few minutes walk only of the extremely beautiful and interesting town centre. There are various parks and places of interest within a short distance and even the Train Station opposite has its attractions/history. Colmar is a charming place. The desk staff were extremely helpful, but the breakfast room staff were over run with a coach party and more organisation is needed there. I will certainly return and would like to use the hotel as a basis for wider travelling in the region. (99796808)
4.1 / 5
Anonymous
on 27/02/2007
(Solo leisure traveller)
(99608451)
2.1 / 5
YUEN [Hong Kong, China;CN]
on 12/01/2007
(Young couple)
HOTEL JUST NEXT TO THE TRAIN STATION.
STAFF CAN'T COMMUNICATE WITH ENGLISH AT ALL. THE ROOM AND CORRIADOR WERE OLD.
Overall: HOTEL JUST NEXT TO THE TRAIN STATION. HOWEVER, STAFF CAN'T COMMUNICATE WITH ENGLISH AT ALL. THE ROOM AND CORRIADOR WERE OLD. (99213628)
4.9 / 5
robert [South Benfleet, United Kingdom;GB]
on 26/08/2006
(Group of adult friends)
Location and the period feel of the hotel. Wonderful restaurants with very good service
Hotel badly needs a larger residents bar.
Overall: Splendid period Hotel with excellent and helpful staff. (3305047473)
4.0 / 5
Jørgen [Taastrup, Denmark;DK]
on 14/08/2006
(Other)
(3304894404)
3.7 / 5
Stewart [London, United Kingdom;GB]
on 25/07/2006
(Mature couple)
Friendly staff. Good size room and bathroom. Wifi available.
Lights were on at the front of the hotel, shining into our room until well into the night. We rang the front desk but they just cut us off. Excellent restaurant. The experience at breakfast was mixed. A good wide variety of food was available but the hot food was very poor quality.
(3304659559)
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