| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Anonymous
on 09/06/2008
(Mature couple)
Staff very helpful and friendly
(97437247)
4.3 / 5
Anonymous
on 25/12/2007
(Solo leisure traveller)
(97720244)
1.6 / 5
John [Boca Raton, United States;US]
on 08/05/2007
(Mature couple)
The location
The air conditioning was not working. The door to the terrace wouldn't lock so it was of concern for leaving any valuables in the room. There was no porter to assist with the luggage.
Overall: In general, I thought that hotel was not up to Best Western standards. (99193918)
1.7 / 5
Helena [zurich, CH]
on 06/03/2007
(Family with young children)
The lobby area was nice and our bathroom was clean. The night staff was very kind.
The room was fairly small, the door was not sound proof, the decoration was poor, and most importantly for us since we were driving, the parking facilities were not easily accessible. We were traveling with a small baby and it was sort of difficult to get all the luggage from the car in the hotel.
(99138651)
3.9 / 5
Sean [Bath, United Kingdom;GB]
on 07/01/2007
(Solo leisure traveller)
The room was spacious, light and airy
Noisy rattling of air con / heating system at night
Overall: Staff very helpful and friendly indeed and speak various languages. Hotel location a little distance from main attractions but easily reached. City well worth visiting, culturally and gastronomically. (99529849)
4.0 / 5
Anonymous
on 14/10/2005
(Other)
Room was very clean and new
Air con didn't work; restaurant was not open at the weekend which is really inconvenient as we were not easily walking distance to restaurants
Overall: Would like to have known that the area of Perrache is not the most solubrious, and not comfortable after dark (2305675)
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