| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.9 / 5 |
4.7 / 5
Paul [Bradford, GB]
on 24/04/2007
(Solo business traveller)
The calmness of the hotel, plus the service was excellent as was the restaurant.
The car parking was the other side of the road and was not secure, but there did not seem to be a problem with this.
Overall: Aix is a beautiful town and very clean, it is a ten minute walk to the town downhill, and has easy access from the auto-routes, giving a fast and clear run to Geneva, Grenoble and Lyon, ( the reason for my choosing Aix,)I would like to visit again with family for a holiday. The staff were friendly and helpful and I would recommend this hotel. (99977763)
3.7 / 5
Anonymous
on 11/04/2007
(Family with young children)
(99305040)
4.1 / 5
Anonymous
on 08/03/2007
(Same sex couple)
Clean, qiet and very friendly staff
Overall: Booked a standered room but were actually given a superior room without realising (poss due to our bad understanding of the French language!)Protested in the morning when charged for a Superior room. The lady receptionist agreed and we paid the rate we expected from the booking. I really hope that we did not cause any offense as we had no idea we were in a better room, we assumed that the room given to us was the standered one booked. We can highly recommend this hotel, the staff were extreemly friendly and helpful, we just need to brush up on our french! (99295101)
4.0 / 5
Anonymous
on 26/02/2007
(Young couple)
(99328335)
4.6 / 5
Russell [Bristol, United Kingdom;GB]
on 14/02/2007
(Young couple)
Friendly English speaking receptionist...all staff were however very helpful.
Overall: The Hotel is charming, with very helpful staff and in easy walking distance from the Town Centre. The room was a nice size and the Restaurant was outstanding with quality food and wine. The Head waiter was very attentive and caring. Gargage parking was excellent and the only thing missing was coffee/tea making facilities in the room, plus the ability to charge your mobile phone, (there was a pin to stop the adaptor fitting ??). Would recommend this Hotel to anyone. (99137842)
4.3 / 5
David [Geneve, Switzerland;CH]
on 23/02/2006
(Other)
Mde Dedier was fantastic!!!!
(3304250132)
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