| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
excellent hotel, good location, we have stayed there twice and like it a lot. friendly staff and free parking.
No wifi in the rooms.
(108868759)
Private terrace.Mont Blanc view.Black out shutters.Good breakfast.
Soap dispenser not working.Sink plug broken.Glasses not washed up in room.Toilet floor not washed.Shower head needed de - calcifying. The check out was a shambles.
Overall: Apart from the above the worst aspect was the check out where we had to spend a long time trying to sort out the bill.The two bills presented did not add up up to the final (correct) sum that we paid. We were casually told this was a software problem. We have stayed in many Best Western hotels in France and have been very satisfied - but this visit was not a success. (99216819)
Bathroom was fine, good to have a shower and bath. Appreciated fridge and tea tray. Room comfortable.
Room a bit small.
Overall: Very nice hotel, well-positioned in the town. Excellent breakfast, staff friendly and helpful. Good little sauna and Turkish bath, pool too small to swim properly in. Rooms were fine - clean and tidy though a little small. Teasmade and lots of fridge space for our own use. Although close to one ski lift, it wasn't one we ever used. Need to travel by bus or car to the lifts most people used. (99446721)
Very clean and of high quality
Overall: The staff were outstanding being both polite and very helpful. Likewise the food was excellent with the breakfast being particularly good. The hotel was conveniently located and with good views of the mountains. The accommodation was of a high standard and I understand that it is due to be further upgraded later this year. (99841846)
the breakfast was good, although the same every morning
- personal coffee making facilities are a plus
- the key cards of the hotel rooms are very unsafe. You can open the door even with your drivers' licence. We tested this on the last day of our stay, and found the idea very disturbing, that knowing this lack of safety, anyone can enter your room
- sauna and pool area very small
(99779116)
Central Location
Too far from ski slopes But I think this is a resort thing
Overall: Excellent (99035842)
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