| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
Customer service exceeded expectations
(107223427)
The location was excellent within walking distance of Notre-Dame Cathedral and the Louvre. The room was very nicely decorated.
The shower head leaked and sprayed all over.
Overall: The location of the hotel was excellent and on a quiet street. The staff was very friendly and helpful. The hotel had a place to store luggage after I checked out, so I didn't have to carry it around before my departure time. (3305545775)
Welcoming and clean. Full of style and character.
No tea/coffee making facility in the room.
Overall: The hotel is difficult to find on the first visit. Fortunately we arrived by taxi and we would advise any new visitors to do the same,particularly as the Chatelet metro station has many exits. My daughter and I arrived late at night and would not have been able to locate the hotel. However once we familiarised ourselves with the area we found it to be an excellent base for our visits to the sights and shops of Paris. We will definitely stay here again. (3305494437)
Location and staff
TV channels and lack of hotel facilities
Overall: Overall a good hotel with great location at a reasonable price. Rooms could have been bigger and facilities better, but for the price it was a good hotel. (3305135559)
Small, classy hotel right in the heart of Paris
Nothing
Overall: This little hotel is tucked away off the Rue de Rivoli and five minutes from the Louvre and Notre Dame. we got a really good deal as August is 'off season' in Paris. Small breakfast room and bar, but with ll the cafes and restaurants right outside, it really is best just to use the hotel to sleep in. The room was small but very nicely appointed, and with a touch of French design flair, it was very pleasant to stay. (3304964841)
The room was clean, smart and well presented.
There was very little to dislike. The room was smallish but this is typical of Paris hotels.
Overall: The hotel had a lovely atmosphere and the staff could not have been more helpful. Offering to book restaurants and recommend places to eat. English was spoken which helped our very basic french. Would certainly recommend it. (3305085444)
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