| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Anonymous
on 11/08/2008
(Mature couple)
(97154894)
3.0 / 5
Anonymous
on 20/06/2008
(Group of work colleagues)
Overall: The hotel met my requirements. Staff were friendly and room was adequate for the amount I paid (97598974)
4.3 / 5
michael [Strathfield, AU]
on 25/05/2008
(Mature couple)
Helpfulness of staff
No concrns
Overall: I would be pleased to return to this hotel again. Helpful and informative staff with a hoyel in an excellent location to explore the interesting town of Poitiers made this an enjoyable stopover Bettter directions - a small map would be helpful - in finding the hoyel as the entrabce is not directly on the main street/square (97813293)
4.0 / 5
Christine [Bristol, GB]
on 14/05/2008
(Group of adult friends)
The accommodation was fair for the price. The staff were very helpful and although they spoke good English there was also the opportunity to practice our French. I am very impressed with the secure parking. Breakfast was good too.
It is a little tired around the edges. The rooms were clean but could do with updating. I would also have liked to have had a duvet instead of sheets and blankets.
Overall: The main point I'd like to make is that the Hotel is hard to find. Not because the instructions are not good enough but because the entrance has a no-entry sign on it so its very confusing. Perhaps a sign could be put up underneath the no-entry sign saying Hotel Access Only. Also the Alleyway is a bit grubby and not very inviting but once you get inside the Hotel it gives a better impression. Perhaps a few tubs of flowers would brighten it up. As I said before I would like to have had a duvet instead of sheets and blankets. Overall though, no complaints, just a few suggestions for improvement. (97561280)
4.6 / 5
Jonathan [birmingham, GB]
on 26/03/2008
(Group of adult friends)
Location- excellant, price- bargain, breakfast- tasty, staff- pleasant, bedroom- satisfied requirements
Smallest niggle was a broken reading lamp above my bed meaning a couldn't change it's angle, and the music of a bar/club nearby (but it's only to be expected in the centre of a city and will be the same in most centrally located hotels. bring earplugs whereever you stay, just in case, if your worried)
(97522233)
2.3 / 5
Anonymous
on 24/01/2008
(Solo business traveller)
The hotel has a great location and is comparitively good value.
service is poor, and is too bacis inside the room, only one small tv and one bed!? The heater is not working, and the bathroom is very smally.
(97703736)
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