| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
Convenient and good value for money. Our room was very warm but staff quickly provided a fan.
Overall: Good value for money (107765387)
Friendly helpful staff
The room could have been better
Overall: Perfectly acceptable (107118209)
(108082307)
Excellant Staff, Good Breakfast,
one of the beds was very very soft.
directions on web site not good, found by way of Sat Nav
Overall: Quiet hotel well positioned near the town centre (97669644)
Very comfortable beds and nice, helpful, friendly staff
Was a fair walk to the train station and no taxis,trams or taxis were about.
(97528557)
Good location to town, very friendly manager couple (and dog).
All very good.
Overall: Accommodation very good, although we were a little puzzled about the Hotel being closed in the afternoon of the 27th. Not a problem as we were out all day. If we had needed to return before 6pm we would not have been able to gain access to our room. (99174903)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.