| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.7 / 5
Malcolm [Chichester, GB]
on 08/04/2008
(Solo business traveller)
Modern clean room
None
Overall: Everything OK, the only problem was that I left my Aftershave behind in the room which was dissapointing. (97461494)
1.6 / 5
Anonymous
on 12/11/2007
(Solo business traveller)
It was close to the metro and taxi rank
Dated decor and colour scheme, overpriced 'Club room' with no apparent benefits, dirty bed cover, old blankets.
(97309716)
3.7 / 5
Frank [Hellevoetsluis, Netherlands;NL]
on 10/07/2007
(Mature couple)
It was comfortable, clean, not to big
Nothing. Only the check-in took a long time. The receptioniste wasn't paying much attention en after checking in it took her more then 5 minutes to get us our key because she was talking to a collegue. That was very annoying.
Overall: We had a pleasant stay at your hotel. (99039690)
3.9 / 5
Anonymous
on 12/06/2007
(Family with young children)
Quiet room, nice and clean hotel.
Very expensive breakfast, especially for children, who pay the same as adults!!
(99891222)
3.9 / 5
Anonymous
on 07/06/2007
(Mature couple)
Quietly efficient
(a general complaint about many hotels!). The bedside lights are fixed (in this case screwed into a table)so that it is impossible to use the light to read a book in bed
(99481910)
4.0 / 5
Anonymous
on 14/05/2007
(Mature couple)
The staff was very friendly and helpful.
The room was small; there were no drawers for clothing; the bathroom is poorly planned with no shower door or curtain so the floor became wet all over after each shower.
(99392896)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.