Best Western Terminus, Grenoble
10 Place de la Gare, Grenoble, 38000Guest Reviews
Summary of Guest Ratings
| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff |  3.4 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel |  3.7 / 5 |
| Guest Rating | 3.2 / 5 |
How to book this hotel or view prices
Guest Reviews
4.3 / 5
Lino [Nr Cheltenham, GB]
on 21/07/2007
(Solo business traveller)
Room was clean & Pleasant Bathroom was clean and serviced well
No Air conditioning in room but they did provide a large fan & no mini bar
(97231941)
2.9 / 5
Ronald [St. Albans, United Kingdom;GB]
on 25/01/2007
(Solo business traveller)
Needed decoration and was too hot even with the radiator turned off.
(99538212)
3.9 / 5
Brian [Dublin, Ireland;IE]
on 23/01/2007
(Solo leisure traveller)
(99749740)
2.3 / 5
Anonymous
on 11/01/2007
(Young couple)
(99674405)
3.3 / 5
yan kit [nottingham, United Kingdom;GB]
on 25/12/2006
(Young couple)
clean, receptionist is friendly, 24 hour reception,
too dark in the building to give an erie feeling, kitchen facility not as expected, bath tub too small for young couple.
Overall: the hotel has a very good location, it only took 5 minutes to find after a long journey from Grenoble airport. the building is too dark, it makes girlfriend scared (but that provides good excuse to cuddle:) ). the kettle lead is missing from the reception, but receptionist was very helpful. 24-hour reception was great since the other hotel we stayed in did not have that. I do not reccomend it only because it is too expensive. (99787922)
1.9 / 5
Anonymous
on 12/12/2006
(Solo business traveller)
Not very much - I thought the accomodation was sub-standard
The room was vey small and ill-equipped, with poor lighting. The bathroom was fine, with the exception of the shower, which had a curtain as against a proper shower compartment.
Overall: I was surprised that this hotel had a three-star rating - it doesn't deserve it. It is generally small and dingy - the corridoors are so dark one could get lost. I was not happy at all about the overall standard. (99455591)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.