| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.8 / 5 |
Good sized room; pleasant immediate surroundings
The restaurant was closed during our visit (no advance warning given)
The proximity of a large oil refinery would have put us off if we had known about it, although it had no impact on the hotel or our stay
Overall: The immediate location, decoration and decor of the hotel was delightful. Our room was large,and comfortable. The breakfast was excellent, the staff was helpful and pleasant. The nearby oil refinery was a surprize, but in fact had no impact on our stay. The fact that the restaurant was unexpectedly closed was a disappointment, requiring a 2 to 3 mile journey to Lillebonne to eat. We expect to be able to sleep where we eat(and drink). We should have been told of this situation when we booked, (97005769)
(99302656)
overall clean and friendly
resteraunt not available,bar not open,not able to make hot drink which was needed for are young son,
Overall: i would not have booked if i had known meals and bar was not available, maybe due to time of year i do not know if prices reflect this? (99418311)
(3305008587)
Generously sized room. Very clean.
Difficult to park without obstructing other hotel users.
(3304860832)
(1851742)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.