| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
1.9 / 5
Glyn [Walsall, GB]
on 01/12/2009
(Solo leisure traveller)
(108684933)
4.3 / 5
Anonymous
on 13/08/2009
(Mature couple)
Friendly staff and very nice bar and dining area
Bit hot in bedroom - upper floor with skylight
Overall: Very pleasant and convenient (107501671)
4.6 / 5
Anonymous
on 17/06/2009
(Group of work colleagues)
The hotel had some interesting and original rooms. Our room was a loft bedroom and the bed was in the window alcove. The bathroom was well appointed and the shower was excellent. We ate in the restaurant in the evening and even though they had a large function on we received excellent service and very good quality food.
It was very warm in the hotel when we arrived. One of the rooms we booked was quite small.
Overall: A very friendly hotel with some very nice touches. Most rooms have been recently renovated and there has been some time and care taken in the task. (107515753)
4.0 / 5
Anonymous
on 26/05/2009
(Mature couple)
very good value for money - excellent breakfast!!
Overall: very Good (107731359)
4.0 / 5
Anonymous
on 16/01/2009
(Young couple)
Even though the hotel was quiet on the sunday, we were charged a further £20 for a later check-out (and initially told we'd have to pay for a full second night). I thought there could have been more flexibility around this.
(107816659)
3.4 / 5
Anonymous
on 26/11/2008
(Group of adult friends)
Decor and cleanliness excellent. Very responsive to phone messages booking an extra room.
Manner of staff slightly 'off'. Nothing specific but just less than friendly. Often not manning reception. Coffee in short supply at breakfast. Parking was a problem at times.
Overall: It did the job and the place looked very welcoming. We were comfortable but underwhelmed by staff. (107833028)
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