4 star

Best Western Mollington Banastre Hotel And Spa, Chester

Parkgate Road, Mollington, Chester, CH1 6NN

Guest Reviews

Summary of Guest Ratings

Check-in process 4.0 / 5 4.0 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 3.9 / 5 3.9 / 5

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Night(s) Room(s)

Guest Reviews

2.6 / 5 2.6 / 5 Glenn [Grays, GB] on 13/05/2009 (Solo business traveller)

 (107685310)

4.6 / 5 4.6 / 5 Wendy [Venray, NL] on 15/04/2009 (Mature couple)

Terrific friendly atmosphere everything ran as smoothly as my home does. We were able to entertain friends easily. The flexibility of the hotel was very good. Any minor issues were immediately remodied.The children that were there were made to feel happy and secure and therefore were well behaved. We left refreshed well fed (but not fattened)we are looking forward to our next visit. Any help with reward points or offers would be appreceiated We normally visit weekends and holidays.

There is a view of Chester skyline from the carpark on our nightly strole bat watching and it would have been nice to identify the variety of historic spires I will send an email if I get this done before you do.

Overall:  Super  (107870163)

4.1 / 5 4.1 / 5 george [liverpool, GB] on 10/03/2009 (Mature couple)

excellent food

staff bit unsure who you are, thought a table would have been reserved by name

Overall: very good, would stay again  (107343839)

4.9 / 5 4.9 / 5 adrian [south elmsall, GB] on 07/03/2009 (Young couple)

Excellent restaurant service and food. Room was very clean.

Overall: very relaxing stay. we stayed in a standard room which i think i would have been dissapointed with if i had paid the usual amount of £135 with no breakfast. But we paid £114 with dinner and it was a lovely break.  (107741770)

4.4 / 5 4.4 / 5 Christopher [Vancouver, CA] on 04/02/2009 (Mature couple)

Excellent stay, nice room, clean and great bath

would appreciate having the credit card hold released

Overall: Very Good  (107827684)

3.9 / 5 3.9 / 5 Anonymous on 21/01/2009 (Solo business traveller)

A nice quiet relaxing hotel, the lounge staff were very accommodating in providing a healthy meal for my 2 year old grandson, who lives locally. The staff always had a ready smile.

Hotel is looking tired, furniture and paintword are chipped and could do with an update.

Overall: Despite my negative comments the hotel is far, far superior to the chains of budget hotels I have been forced to stay occasionally, it just needs a bit of sprucing up.  (107507553)

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