Best Western Westminster Hotel, Chester

4.0 / 5 Anonymous on 23/11/2009 (Mature couple)

 (108806591)

4.3 / 5 keith.dickinson [radcliffe, GB] on 23/10/2009 (Mature couple)

Near to amenities within walking distance.

no car parking facilities

Overall: excellent weekend  (108245343)

3.1 / 5 candace [st ippolyts herts, GB] on 27/08/2009 (Group of adult friends)

The hotel was only 5-6 mins from town.

The hotel decor is tired. Our room had water stains on ceiling the bathroom door did not shut properly. The beds were a bit hard and there was no reading lights.

Overall: Average stay. AT our other hotel across the road no one was never on the front desk. There was approx 4 women in black shift dresses in the back but no one to meet and greet.  (108957571)

3.4 / 5 Anonymous on 25/08/2009 (Mature couple)

Buffet breakfast very good

For the price we paid, we had a very small double room.

Overall: The hotel was very clean and the staff polite, but the price was higher than advertised outside the hotel probably due to the fact it was a race day.  (107390101)

2.9 / 5 Peadar [Dublin 5, IE] on 25/08/2009 (Group of adult friends)

Setting location lovely, building potently lovely. wi fi signal was good .Rooms and bed clean

So many,,, the bar staff stopped taking cash very early. The Bar closed very early, like midnight. The Staff are very poorly or not trained at all (many students) . The amount of staff on for a very busy Sunday morning was a joke. The lovely Italian garden is so run down and dilapidated, so sad it could not be maintained. The finishes inside hide the plaster features instead of showing them off. My son had no hot water one morning don’t know if it was resolved. The staff and Hotel all appeared unsupervised. Some of my party complained about the curtness of the receptionist; she was ok to me but a naturally severe person. A 1£ was added to my bill for a charity, nice idea but that is a personal choice of people and show not be imposed. Do you write to all the people later who you took a Pound from and give them a cop of the Charity receipt you should you know?

Overall: Had a terrible dinner there with my wife. It was so poor that we believed Mrs down the road came in for the night. It was out first event/happening and started with a dirty fork, it set the tone for the stay, it was cheap but awful.  (108448513)

3.3 / 5 Anonymous on 24/08/2009 (Mature couple)

Close to railway station. Staff efficient.

Shower cubicle had no soap dish or shelf and shower head very high. Room very small and cramped.

Overall: Found it very noisy during the night including laundry delivery at 5.30 am.  (108620907)