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Home > United Kingdom > England > County Durham > Darlington > The Harrowgate Hill Lodge

The Harrowgate Hill Lodge, Darlington

Harrowgate Hill, Darlington, DL1 3AD
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Summary of Guest Ratings

  • Check-in process 4.3 / 5 4.3 / 5
  • Working order of facilities / equipment 3.6 / 5 3.6 / 5
  • Overall value for money 3.9 / 5 3.9 / 5
  • Performance of staff 4.2 / 5 4.2 / 5
  • Your room 3.8 / 5 3.8 / 5
  • Overall experience 3.8 / 5 3.8 / 5
  • Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
  • Guest Rating 3.9 / 5 3.9 / 5

Guest Reviews

2.0 / 5 2.0 / 5 Anonymous on 21/10/2009 (Same sex couple)

Reasonable price. Good sized room. Friendly staff.

Dreadful bed and lumpy mattress. Lift out of order with room on third floor. Bad TV reception

Overall: The least I expect is a decent bed to sleep in. The lift was out of order but staff offered help with luggage.  (108858598)

4.6 / 5 4.6 / 5 Irene [Poulton, GB] on 21/09/2009 (Mature couple)

good frendly hotel,helpfull staff,good value food from the pub.

problem with hot water

Overall: would most definitely use again  (108396180)

3.6 / 5 3.6 / 5 Anonymous on 13/09/2009 (Young couple)

Hotel now has a breakfast area which is new since we last stayed.

Lift was out of order, we were told about this. Hotel could do with a bit of updating

Overall: Comfortable and clean  (108687511)

4.7 / 5 4.7 / 5 Anonymous on 13/08/2009 (Same sex couple)

All very helpful

Not aware of smoking rooms. Confusion between twin and single rooms.

Overall: Excellent welcome from staff.  (108633453)

4.1 / 5 4.1 / 5 Anonymous on 13/08/2009 (Group of work colleagues)

 (108864755)

1.1 / 5 1.1 / 5 Jeremy [Casino, AU] on 08/08/2009 (Mature couple)

tv didnt work, holes in towels, uncomfortable bed, mould in bath, noisy

Overall: would never stay in this hotel again - how it has 3 AA Stars defeats me. Even the receptionist said she wouldn't pay to stay there.  (107695029)

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