| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.1 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room |  3.2 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.3 / 5 |
3.1 / 5
Anonymous
on 21/12/2004
(Solo leisure traveller)
Spacy rooms,bath and shower ensuite,fridge,car park,good heating,clean bedlinnen, good matress.
Poor and limited tv reception, appearance shower-curtain,inoperable door lock, room safe,appearance of water seal bath.
Overall: I enjoyed my stay. The drinks at the hotel bar are affordable and the included breakfast was basic but very nice, apart from the coffee. A bit far from Central Station but Sauchiehall Street is within comfortable walking distance. The area around the hotel is decent. (1771768)
1.1 / 5
EVAN [Preston, United Kingdom]
on 02/11/2004
(Young couple)
(1624926)
4.1 / 5
Louise [Glasgow, GB]
on 02/11/2009
(Same sex couple)
The rooms are clean,tidy and comfortable. Reception staff friendly and efficient.
Rm 108 needs a topper on the mattress, you can feel the springs when you roll over. Rm 332 where I moved to was lovely but the wardrobe not fixed to the wall so when you walked passed you thought it was going to fall over.
Overall: I asked to be moved from a front facing room to a room on the back lane side, this was down without problem. (108897981)
4.6 / 5
stuart [edinburgh, GB]
on 28/10/2009
(Same sex couple)
Staff very friendly and helpful.
If any room a bit on the small side.
Overall: Friendly and well run hotel. (107604495)
4.4 / 5
Anonymous
on 28/10/2009
(Group of work colleagues)
(108669778)
4.1 / 5
Louise [Glasgow, GB]
on 28/10/2009
(Solo leisure traveller)
The check in was smooth and the receptionist (male - good to see!!) was friendly and professional.
No bad points but things that should be considered : reception 'back office'area on the wall and safes should be hidden from public view. Paint on back wall needs refreshed but you should move the white board away from public view. No uniform in reception?
Overall: The room was very warm but easily found where to turn it down. The bed was comfortable and water hot when bathing. Very glad I had a room at the back!! (108872993)
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