| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
4.6 / 5
Patrick [Chelmsford, United Kingdom]
on 28/10/2004
(Mature couple)
Quiet, relaxing
minor delay in getting service at the bar
Overall: beautiful setting with a good standard of accommodation. Varied choice on the menu with food to a good standard and well presented (1563985)
3.9 / 5
Philip [Trowbridge, United Kingdom]
on 11/10/2004
(Solo business traveller)
Clean, good value, and good food. Needed some attention to detail on cleanliness (paint work etc) friendly and cheerful staff
(1557906)
2.7 / 5
scott [rochdale, GB]
on 30/09/2009
(Young couple)
Beautiful surroundings, good food
Shower broken, only pumped out scalding water. Felt like we were sleeping on top of a nightclub as there was a wedding party going on and we were not informed of this event while booking.
Overall: Apart from the shower and the noise at night the hotel was very nice, the surroundings were beautiful and i would like to stay there again but on a quieter night. (108113014)
4.7 / 5
John [Sale, GB]
on 29/09/2009
(Mature couple)
Service and staff excellent, great location for access to Durham, beautiful grounds.
Shower had little water pressure, room too warm, no air con.
Overall: Very happy with the stay. (108773574)
5.0 / 5
Ronald [Leeds, GB]
on 13/09/2009
(Mature couple)
We had an excellent stay at The hotel
Overall: Loved it. Execellent rooms, resturant and other facilities. Loved the deer (107883967)
5.0 / 5
Alma [Swindon, GB]
on 28/03/2009
(Mature couple)
We were in one of the premier rooms which was very roomy and found everything excellent with a wonderful view over the deer park, and generally very peaceful.
In this particular room, when the shower or bath had been used in our room and others, the refilling of the water tank was very loud. If it did happen late at night it would be difficult to get to sleep.
Overall: A very enjoyable 4 night stay. (107824418)
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