| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
The room was clean and the bathroom was newly installed so was modern, clean and fresh.
The radiator didn't work so we had to keep coats on until a convector heater was provided. The batteries in the tv remote were dead, new ones were provided but they died after 30 mins so we gave up trying!
Overall: It did us for the weekend but we won't be going there again. (108526400)
BED WAS VERY COMFOrtable very good bathroom.
missed having a phone in bedroom towels in bathroom were not changed during our visit.saw staff who were servicing bedrooms watching tv and doing there job.I stayed in this hotel many years ago when it was called the crest and found that overall was not maintained as well
Overall: was disappointed overall. (108186882)
(107910479)
Bed very comfortable. Room nice modern design.
Bathroom not as clean as it should be. No hair dryer. Expensive room service charge if you deviate from the basic room service menu.
Reception area and exterior a bit tired. Some lights not working. Restaurant staff bit confused about new menu. Abrupt reaction to ordering wine by the glass as if I was awkward.
Overall: Not bad but would look elsewhere next year. I was in the area for Burghley Horse Trials. (107786791)
Good clean hotel with well furnished rooms. Free WIFI is a bonus
A little road noise depending on where your room is.
Overall: No problems, friendly attentative staff, good food (108612413)
Friendly staff : a great help to reach my event (Birdfair in Rutland Water),
good restaurant, good atmosphere
Overall: everything o.k. (108573905)
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