| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel |  3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.3 / 5
Stuart [London, GB]
on 12/10/2009
(Solo leisure traveller)
No mini bar in room - I know there was room service but to call them just a one drink???
Overall: Great hotel with very polite staff set in nice surroundings. (108566472)
4.7 / 5
Anonymous
on 21/08/2009
(Mature couple)
(108363446)
2.0 / 5
caroline [London, GB]
on 04/08/2009
(Young couple)
Receptionist was friendly and helpful
This hotel should not be rated as a 4* hotel. It was shabby to say the least. We had to walk into a wedding reception in order to get to the room. The layout is extremely bad. The bathroom light was a permanent flicker. The seal around the bath was broken. The bed felt like it was about 30 years old.
Overall: It served its purpose but in my opinion this hotel is totally misadvertised. (108997274)
4.7 / 5
Anonymous
on 30/07/2009
(Group of adult friends)
Lovely Clean Hotel with friendly and readily attentive staff there to help whenever needed.
From booking online to a couple of days to get booking through to the hotel.
(108266636)
2.9 / 5
Alison [Lincoln, GB]
on 09/07/2009
(Young couple)
Friendly, efficient staff
Room was a bit of a trek from reception! Decor and fixtures / fittings of room were very dated. Room was poorly lit. No air-con / temperature control in room. I would not rate the quality of the room as 4*. Breakfast was advertised on my booking confirmation at a price of £9.95, but it is actually £14.95 - which I think is ridiculously expensive for a buffet breakfast. However, because I had my booking confirmation, I was charged £9.95 per person for breakfast (still rather pricey!).
Overall: Fine, but we really only slept there and had breakfast. This is not a 4* hotel and feel that £50-75 would be a more reasonable price for an overnight stay. (107994233)
4.0 / 5
keith [selby, GB]
on 25/06/2009
(Solo business traveller)
(107690572)
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