| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.9 / 5
Philip [Barking, GB]
on 22/09/2009
(Mature couple)
Helpful and pleasant staff
Overall: Good (108948479)
4.7 / 5
Anonymous
on 26/04/2009
(Solo business traveller)
Very friendly and helpful staff.
Room was not ready when I checked in (+-6pm), the pillows were on the bottom of the bed with no pillow cases on
(107617953)
3.9 / 5
Anonymous
on 31/03/2009
(Young couple)
Bright, modern and airy hotel. Staff friendly and attentative.
Breakfast only served until 10:00 on Sunday
Overall: Clean and comfortable. Very good value for money (107673062)
3.4 / 5
Anonymous
on 14/03/2009
(Mature couple)
Most staff very good.
Comfortable.
Evening meals very poor. Steaks under cooked and lamb microwaved to hell. Breakfasts very good.
Taxi not booked by receptionist, hence most staff good.
Overall: OK (107626308)
4.0 / 5
Anonymous
on 02/03/2009
(Mature couple)
Pleasant welcome on arrival and efficient check in. Staff were very helpful and provided very good service.
The air-conditioning was very noisy and kept me awake for most of the night.
Although we arrived at 9.10 am for breakfast (ended at 9.30 am) we had to wait for most of the food to be brought out and some items were not replaced.
Overall: Was happy with our stay and would definitely stay at the hotel again and would also now consider other Active Hotels. (107522844)
3.3 / 5
Katherine [London, GB]
on 21/02/2009
(Solo business traveller)
Clean and tidy
Heating was difficult to work; the swimmimg pool was over chlorinated; the changing rooms were filthy at the pool; my room was a long way from reception and even though I had three bags with me noone offered to help me carry them; the instructions to my room were not clearly given with care.
Overall: Over-priced for the equivalent elsewhere (107598015)
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