2 star

Cairn Hotel, Edinburgh

10/18 Windsor Street, Edinburgh, EH7 5JR
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.2 / 5 3.2 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 3.0 / 5 3.0 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 3.3 / 5 3.3 / 5
Guest Rating 3.4 / 5 3.4 / 5

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Guest Reviews

4.4 / 5 4.4 / 5 Ozer [Istanbul, TR] on 26/09/2009 (Solo business traveller)

 (108543901)

5.0 / 5 5.0 / 5 Adina [Bucharest, RO] on 22/09/2009 (Solo leisure traveller)

 (108194704)

2.4 / 5 2.4 / 5 David [Ferndown, GB] on 29/08/2009 (Group of work colleagues)

Reception & Night Porter/bar Staff all very friendly & provided good service.

All areas not clean, poor decoration. Breakfast expensive compared to local pub

Overall: Good location, but disappointed with cleanliness of hotel. I guess you get what you pay for!  (107570583)

4.1 / 5 4.1 / 5 Anonymous on 28/08/2009 (Group of adult friends)

location helpful and friendly staff

Overall: excellent  (108714243)

2.9 / 5 2.9 / 5 Anonymous on 26/08/2009 (Solo leisure traveller)

 (108122530)

3.1 / 5 3.1 / 5 Jason [London, GB] on 23/08/2009 (Solo leisure traveller)

Reasonably central, friendly staff.

Room not overly clean-bearable but not of a standard I would have wanted to share with anyone. Shower was not great-leaking flexible pipe meant a lot of force was lost; bathroom felt as if it hadn't been given a proper clean for perhaps a year (by the buildup of dust in corners and in the shelving unit). Was left with the feeling this was one of those rooms they kept for single travellers and ddin't get used much.

Overall: Whilst trying to find anywhere to stay in festival time in Edinburgh is a pain at short notice, this hotel could have worked a bit harder at making itself value for money. Staff were friendly and it is central but in my room at least cleanliness and general condition were poor. As to stay again, I selected 'no' as there wasn't a 'perhaps' option-for an emergency visit, it's ok and bearable for 1 or 2 nights (hopefully more reasonably priced outside festival time) when travelling alone; but not somewhere for a longer stay or if in company  (108856246)

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