| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.8 / 5 |
3.1 / 5
Sasha [Bromborough, United Kingdom]
on 09/10/2004
(Solo business traveller)
No inernet access in my room and had to call reception about no hot water.
(1506785)
3.0 / 5
Anonymous
on 17/08/2004
(Mature couple)
(1186159)
3.9 / 5
Anonymous
on 12/11/2009
(Mature couple)
comfortable hotel. Near to train station.........this was our second stay
Uncomfortable pillows on the beds. More like cushions and no spare ones in the room.
Overall: Good comfortable budget hotel handy for Richmond and Twickenham. Near to train station.........this was our second stay (108392754)
3.9 / 5
Anonymous
on 12/11/2009
(Same sex couple)
(108828857)
4.0 / 5
Steve [Bobbington, GB]
on 06/11/2009
(Solo business traveller)
Clean, easy to find, close to railway station with quick link to central london
Drinks in the bar & breakfast a bit pricey
Overall: Good V for M (108336125)
3.0 / 5
Anonymous
on 03/10/2009
(Solo business traveller)
Clean room.
Quiet rooms given proximity to the airport.
Limited choice of TV channels given it was an executive room.
Breakfast tables dirty & choice of breakfast cereals limited. Cooked breakfast very bland - expected more given the price of the breakfast.
Room key would not work after I first checked in (another couple had the same problem as well)
Overall: Okay but wouldn't be my first choice if I was in the area again. (108333920)
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