| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
(108586726)
Modern well equipped clean hotel.
BUT spoiled by wall damage, loose fittings, flooding shower and thin walls. (Room 501.)
Overall: Great initial impression spoiled by points mentioned above. (108923035)
(108428296)
friendly and very helpfull staff
Overall: enjoyed our stay no problems at all room clean and confortable (108581684)
clean, stylish with good fittings, very central and warm enough
only one, not enough milk and coffee supplied. when we asked for more we were supplied but the next day same amount was left again
Overall: thought the hotel was good value for money for the London central area. good atmosphere. (107772173)
first class,clean,no hassles,safe environment
had no window view,plastic covering to hide gaudy building outside,hence no natural light,,love coming to london and watching world go by!!
Overall: love this hotel. (108577234)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.