| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.3 / 5 |
| Guest Rating | 3.8 / 5 |
3.9 / 5
Anonymous
on 07/09/2004
(Young couple)
(1437922)
3.9 / 5
Amy [Amsterdam, Netherlands]
on 26/08/2004
(Young couple)
nice hotel, good location.
Overall: Had a good stay, the atmosphere was really nice. I loved all the decorations and general feel of the hotel, great care went into making it a special place. The food in the restaurand was great, shame there where not more people/guest eating there. It would also be a nice place to stay in the winter because of all the fire places. (1291943)
2.9 / 5
Anonymous
on 09/11/2009
(Mature couple)
The check-in and check-out were quick and without any problems. The hotel restaurant was a nice experience.
The bathroom's design was far from conveniant... The glass slide door could not be closed. The cleaning staff ignored our "Do not disturb" sign and tried to clean our room on Saturday at 8 am. The guests can barely use the elevator, as it is always full with the staff that's carrying towels, etc.
(108112638)
4.1 / 5
Judith [Havant, GB]
on 11/02/2009
(Mature couple)
Ambience,cleanliness and excellent breakfast.Polite,efficient staff.Modern but cosy public areas.
Cold in the room and air conditioning noisy, blowing cold air.Disappointed that it was a smoking room - don't remember being given a choice!
Overall: Enjoyable.We would definitely stay here again. (107864813)
1.7 / 5
Sue [Warwick, GB]
on 05/01/2009
(Mature couple)
Good location, easy access, quiet and well insulated room
Heavy glass shower door fell off against me whilst I used the shower. Reported it the following morning but staff seemed unconcerned at the potential for serious accident. Otherwise, trays of room service leftovers were left in corridors for long periods of time (up to 12 hours), check in slow, general feeling of inadequate staffing. This may have been due to the New Year holiday period.
Overall: Not as good as i had hoped. I booked a 'superior double' which this certainly was not and the request for a bath was overlooked. Not somewhere i would recommend to friends or work colleagues. (107562795)
5.0 / 5
Anonymous
on 29/10/2008
(Same sex couple)
excellent choice of hotel, location great.relaxed atmosphere, will most certainly be staying in the future.
Overall: great overall (107843917)
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