| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 30/07/2008
(Group of work colleagues)
Excellent service and the rooms are very clean and comfortable. very close to city centre and easy access to parking.t
Room smelled of smoke initially on entering
Overall: Very good (99687395)
3.4 / 5
Mark [London, GB]
on 16/07/2008
(Young couple)
Friendly staff, especially at check in. Clean hotel.
Breakfast not included in price. Not a cheap hotel so when you pay over
Overall: Nice hotel, good location but if I was to be critical I would say that the lobby is a bit bland. (99387673)
4.1 / 5
Jennifer [London, GB]
on 03/04/2008
(Young couple)
Clean, prompt service and well maintained decor etc.
Breakfast was the worst I have ever tried to eat but the hotel removed it from the bill.
(97145477)
4.3 / 5
Anonymous
on 18/04/2007
(Mature couple)
fresh,quite modern,clean,excellent staff.fantastic maid service
asthmatic air conditioning.room appeared to be of a lower standard than that advertised in the photos .nearby construction work disturbed sleep
Overall: liked the hotel and would stay again.quite a treck on foot to city center. would check on progress off construction work before booking though. (99871635)
2.4 / 5
Anonymous
on 23/02/2007
(Group of adult friends)
(99411621)
4.1 / 5
Anonymous
on 04/01/2007
(Young couple)
Modern, clean, quiet
Distance from city centre
(99415280)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.