| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
Pleasant and helpful staff - good food
Perhaps some of the decor could be upgraded - not the bedrooms as they have undergone a make-over.
Overall: Very good - would recommend and go again. (108977942)
Booking was a bit awkward
Overall: Very impressed the hotel was lovely in a nice setting and the food at dinner was excellent, and service very good (107516367)
We were very impressed with the standard of this hotel. Every aspect exceeded our expectations.
Overall: We came away feeling that we had had a wonderful break. We were in agreement that this hotel "ticked all the boxes". (107303343)
Staff were friendly
Overall: Thoroughly enjoyable (107549190)
Location and quility of hotel interior.
Wireless internet worked intermitently
Overall: Very good (107159070)
Overall: Very comfortable (108019283)
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